What are the passenger and luggage capacities of the various vehicles?
If you make a reservation for Sedans or Luxury Sedans, you are eligible to take up four passengers with three standard size pieces of luggage. However, in SUVs, you can take up to 6 passengers with six standard size pieces of luggage.
What is the maximum deadline to make reservation?
NYC United Limo service suggests that all reservations be made at least 12 hours in advance to guarantee the availability of the car. However, we can often provide unscheduled pickups. You may call us or text our customer help-desk for same-day reservation or booking.
Will I get a call when my car arrives?
As a courtesy to our customers, we attempt to contact all our customers when their drivers are on location. However, we are not always able to contact passengers upon a driver’s arrival due to heavy call volume.
Can the driver come into my building to pick up my luggage and bring it out to the car?